Note: The use of this form and the following recommended does not constitute a mandatory requirement for the effective exercise of the right of withdrawal.
. Detailed information on the right of withdrawal
. to the sample withdrawal form as pdf
Please note that you can return goods to us within 14 days of receipt. We therefore recommend that you do not use the items as if they were your own until you have decided not to exercise your right of cancellation! You can avoid depreciation of a product by not using the products delivered to you like an owner. This will save you and us time and hassle in the event of a complaint.
How do I return merchandise?
If you want to return an item, please fill out the form on this page and state your reason for return.
Now place the item in question in the original packaging in which we sent it to you.
Avoid placing the return label or other tape on the original packaging.
In addition, please use suitable outer packaging for the return shipment.
Please enclose a printout of this form with the return shipment.
Please send the package to us with sufficient postage.
Our address is:
Foto Erhardt GmbH
- Returns Department [YOUR ORDER NUMBER] -
Fax 05404 963350
Tel: 05404 963396
If you are an entrepreneur within the meaning of § 14 of the German Civil Code (BGB) and are acting in the exercise of your commercial or self-employed activity when concluding the contract, the right of withdrawal does not apply.