Thank you for your interest in our website. Protecting your privacy is really important to us. The following contains detailed information about how we handle your data.
Collection, processing, and use of personal data
You can visit our website without providing any personal information. We only save access data which is not personally identifiable, e.g. the name of your Internet Service Provider, the page you visit us from, or the name of the file requested. These data are only analysed to improve our offer and do not allow any conclusions to be drawn about you.
Personal data are only collected if you voluntarily disclose them when ordering goods, on opening a customer account, or registering for our newsletter. We only use the data you have disclosed, without your separate consent, to fulfil and process your order. After the contract has been fully processed and the purchase price has been paid in full, your data are blocked for further use, and deleted after the retention period under tax and commercial law has elapsed, provided that you have not expressly agreed to further use of your data. By registering for the newsletter your email address is used for internal advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.
Disclosure of personal data
We disclose your data to the shipping company commissioned to make the delivery, insofar as this is necessary to deliver the goods. In order to process payments we pass on your payment data to the credit institution instructed with the payment. Your data can be sent to partner companies we have commissioned and carefully selected in accordance with Section 11 of the German Data Protection Act [BDSG] to implement and process the online registration, the online order, and the buyer protection. You can at any time revoke any permission you have given for your customer data to be saved, with future effect.
If you subscribe to our newsletter, we use the data you have given in order to send you the newsletter. You can revoke this permission at any time with future effect, by unsubscribing from the newsletter.
Right to information
Under the Federal Data Protection Act, you have the right to receive information on your stored data as well as the right to correct, block or delete this data, free of charge.
You can also prevent the data generated by the cookies about your use of the website (including your IP address) being released to Google and the processing of this data by Google, by downloading and installing the browser plug-in available at the following link:
Google Certified Shops Programme
We work with Google Inc. (“Google”) as part of the Google Certified Shops Programme to be able to offer our customers the certainty of an excellent online shopping experience. In order to be able to inform our customers, as part of this programme, about the quality of the customer service and the punctuality of shopping in particular, the data concerning your order, such as order value, currency, country of delivery, delivery costs, taxes, and any discounts are sent to Google. Your email address is only sent to Google if you use the free buyer protection from the Google Certified Shops Programme by clicking an opt-in module during the order process. By voluntarily participating in this service solely provided by and via Google, you give your consent to the conditions of use Google has established for this. These are accessible here and Foto Erhardt GmbH can accept no liability whatsoever for compliance with them.
If you use the “Registration and Order” field from FOTO ERHARDT from a computer which can be used by unauthorised third parties, we recommend that you take the following steps in order to prevent unauthorised access to your account. Do not use the “Save Password” option, log out of our shop before you close the browser, and close your web browser once you have finished your session.
For further questions concerning data protection, information or amendment requests, our Data Protection Officer Mr Axel Kersting is available to you.