Data recovery

We recover your most beautiful memories!

Whether it's your last Christmas or Easter, birthdays or holidays: you preserve your most beautiful memories digitally. But then suddenly something goes wrong - the pictures and videos can no longer be found on the memory card.

But before you try to rescue your pictures and videos yourself - and possibly lose your mementos forever - you should use our professional help. As experts, we rescue your unique photos with our data recovery service. Whether you have deleted or formatted your photos individually, or your camera has suffered water damage (e.g. from being submerged in the sea) or suffered heat damage in the sun, we can help.

Why are my pictures not displayed on the memory card?

There are many reasons why your pictures are no longer displayed on the memory card. In most cases, the photos have been accidentally deleted. As soon as you notice the deletion, you should not use the card any further. If more photos or videos are being saved to the card, or if the card is formatted, recovery becomes increasingly more unlikely.

But there are also other causes of data loss. Improper removal of the camera from the computer can cause file damage. Usually you will then receive a message about a reading/writing error. The image file becomes unusable.

We can recover your data from the following types of memory cards:

  • SD memory cards: SD, SDHC, SDXC, miniSD, miniSDHC, miniSDXC, microSD, microSDHC, microSDXC
  • CF memory cards: CF card, CompactFlash type I, CompactFlash type II
  • XQD memory cards: from Sony, from Lexar
  • xd memory cards: by Fujifilm, by Olympus
  • Memory Stick memory cards: Memory Stick PRO, Duo, PRO Duo, Memory Stick PRO-HG Duo, XC Duo, XC-HG, Memory Stick Micro (M2), HG Micro (M2-HG), XC Micro (M2 XC), XC-HG Micro (M2 XC-HG)

In principle, it is possible to rescue all common file formats. For photos, these are the formats JPG/JPEG or TIF/TIFF. There are also the raw data RAW, NEF or DNG. For videos, there are the formats AVI, MOV, MPEG and AVCHD. As long as there is only damaged or deleted data on the memory card, you have a good chance that we can recover your lost data on the memory card.

However, if the memory card has been mechanically damaged, for example if the memory chip has been broken off, data recovery is almost impossible. In individual cases, we will try to reconstruct this data. However, since this is very time-consuming and therefore very expensive process, we will prepare a separate offer for you.

A successful data recovery is dependent on the capacity of the medium. Our prices are therefore based on the capacity of the storage medium.

Size of the storage mediumPrice
Up to 4 GB25,00 €
Each additional 4 GB19,00 €
In case of failure5,00 €

Do you need your data to be restored quickly? Then you are welcome to book our express surcharge. It amounts to 50% of the total volume.

If we are unable to recover your data, you will only pay a handling fee of €5 for your order.

You can save yourself a lot of trouble and effort by handling your memory card appropriately and thus often prevent data loss. We have prepared a list of the most useful tips for you:

  • As a matter of principle, only use brand-name memory cards. Our experience has shown that cheap no-name products are more error-prone.
  • Use a proper card reader. Cheap readers are often responsible for the damage of memory cards.
  • Never delete photos from the memory card on your camera directly.
  • Keep some storage capacity on your card. Do not use up every last byte of your memory card. A memory card, like a hard drive in a computer, becomes increasingly slower the fuller it gets. Our tip: There should be 4-5 memory cards in every photo bag.
  • Avoid storing your memory cards loosely whithout a suitable case. Stored in the case, the risk of mechanical damage is significantly minimised.
  • Regularly format your memory cards. This ensures the proper functioning of your memory card. Our recommendation: Format the memory card directly in your camera using the corresponding menu option.
  • Back up your photos regularly. By regularly backing up your data, you reduce amount of data lost in the case that your memory card does malfunction.

We treat your data with the utmost confidentiality!

Data recovery is and will always be a matter of trust. It doesn't matter whether the photos are professional or private. That's why Foto Erhardt's top priority is always discretion, but also seriousness and reliability. With us, your data is always kept in the best of hands.

We will gladly advise you on site in one of our shops.

Have your data recovered and call an expert. Data recovery is and remains a matter of trust, no matter whether it is about professional or private photos or videos. Before you attempt to rescue the data yourself and risk losing it forever, it is advisable to contact a professional to carry out the recovery. Seriousness, discretion and reliability are the top priorities for these companies. A reliable data recovery company is always available - you can reach our data recovery experts 24 hours a day, 365 days a year. Either you can drop off the damaged storage medium at our company yourself or have it collected free of charge, depending on your needs. Following the analysis, you will receive a cost estimate. If you accept this estimate, the experts will immediately start with the data recovery of your photos and videos, ensuring that you will have access to them again in no time. You will receive a detailed list after the recovery, detailing exactly which pictures and videos have been recovered. You will only be charged for the actual amount of work.

Do you have a question for our experts?

Find the answer quickly and easily on our customer service page

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