DJI Care Refresh - 2 years (Avata 2) - E-Key

DJI Care Refresh - 2 years (DJI Avata 2) - E-Key

• 4 replacement products (including 2 flyaway incidents)
• Flyaway, water and accident protection
• Free round-trip shipping

on replacements

Comprehensive protection for DJI products

DJI Care Refresh is a comprehensive and reliable protection that protects DJI products from a wide range of accidental damage, including

flyaway

incidents and

water

damage.

Replacement service for peace of mind

You can have your product replaced in the event of an accident for a small fee. The replacement units are brand new products or equivalent in performance and reliability to brand new products.

• Exchange fee: 49 Euro
• Flyaway protection: 199 euros

Unused exchange products from the first year can be carried over to the second year

DJI Care Refresh Flyaway exchange service Conditions

To use the Flyaway exchange service, the aircraft must be paired with your DJI account and remote controller.

Linking an aircraft to a DJI account means that the owner of the account is the owner of the aircraft.

Linking the aircraft to the remote controller records the relationship between the aircraft and the remote controller.

If a flyaway incident occurs, only the owner of the paired account can request the flyaway replacement service and generate the flyaway report with the bound remote controller.

To use the flyaway replacement service for your product, go to 'Profile' > 'Device Management' in the DJI Fly app to pair your account, aircraft and remote controller in advance.

The Flyaway Replacement Service cannot be used if the Flyaway aircraft was not paired to the account and remote controller or if the account or remote controller was unpaired before the Flyaway incident.

DJI Care Refresh is now renewable DJI

Care Refresh can be renewed up to 15 days after the end of the current contract term for a maximum total term of 3 years.

DJI Care Refresh 2 years: Can be extended for 1 year (at the latest within the 15-day period after the current Care protection expires)

Unused replacement products from the first year can be carried over to the next year after the extension.

Save valuable time

DJI Care Express offers an effective and efficient exchange to get your replacement product faster.

Free shipping

DJI covers the shipping costs in both directions when a product is returned for replacement.

Official warranty, excellent quality

During the DJI Care Refresh contract period, the main parts remain covered by the official warranty.

Exclusive technical service

DJI Care offers exclusive service channels for technical support, including online chat and telephone hotline.

Important note:
DJI Care can only be booked and registered with a new purchase or within 48 hours after the first activation at the latest, please note this. You are only purchasing the activation code for registration with DJI. Any service claims or services must be handled directly with DJI. Once the code has been activated, care can no longer be revoked!